Rauanheimo's comprehensive services enhance customers' logistics chains
Rauanheimo is a reliable and versatile port operator, operating in six ports in Finland, offering comprehensive logistics solutions. Rauanheimo serves heavy industry in both import and export traffic by combining sea and road transport into a seamless overall logistics solution. The secret to our growth is our long experience and strong investment capacity. Our extensive knowledge of stevedoring and forwarding is the result of 140 years of experience. We develop competitive overall logistics solutions in collaboration with customers and partners to meet today’s needs. Rauanheimo has invested and continues to invest in long-term operations.
Key figures 2024
71,4
MEUR Turnover
18,4
MEUR Investments
269
Employees
8,5
Million Tons Handled
Quality Assurance
High-quality and sustainable operations are the foundation of everything we do. Our quality goal is to be effective, proactive, and sustainable in all our activities. This means that we constantly strive to exceed our customers’ expectations, improve our operations, and ensure a safe working environment.
Our certifications ISO 9001 (quality management), ISO 14001 (environmental management), and ISO 45001 (occupational health and safety) guide our operations and ensure that we comply with the highest international standards. For us, quality is not just a goal – it is a way of operating.
Our Operating Principles
Customer Orientation: We understand our customers’ needs and provide solutions that support their success.
Partnership: We build long-term, trust-based relationships with our customers and business partners.
Competent Staff: The competence and commitment of our staff are key. We invest in high-quality training and continuous development.
Safety and Responsibility: We are committed to safe operations, environmental responsibility and shared values.
Customer Appreciation is Our Measure of Success
Customer satisfaction is very important to us. The NPS score of 46 we received in 2024 significantly exceeded the average for B2B companies, indicating our customers’ appreciation for our work. We are particularly known for our flexibility – the ability to adapt quickly and efficiently to our customers’ needs. Our customers appreciate the ease of cooperation, personal service, and the safety and responsibility of our operations. These are the things we focus on daily. We build long-term partnerships based on trust and continuous development.
Customer and stakeholder magazine GoodStories
